Legal
Refund & Cancellation Policy
Last updated: 11 September 2026
This policy explains how MINHAZ LIMITED approaches cancellations and refund requests for its online social-media advertising services.
1. Service fees
Service fees are based on the agreed scope of work. The scope, fees and payment terms are confirmed with the client in a quotation, proposal or service agreement before work begins.
2. Cancellation
Cancellation terms depend on the applicable agreement. Where a client wishes to cancel an ongoing engagement, we ask that the request is sent in writing to minhazlimited1@outlook.com so that active campaigns can be paused or closed in an orderly way.
3. Advertising platform charges
Advertising platform charges may be separate from our service fees. Amounts spent with a third-party advertising platform are governed by that platform's own terms and are generally not recoverable from us.
4. Work already completed
Work already completed may not be refundable, to the extent permitted by law. Where services have been partly delivered, any amount payable or refundable will reflect the work carried out up to the point of cancellation.
5. How refund requests are assessed
Refund requests are assessed against the applicable agreement and relevant consumer and business law. Nothing in this policy removes statutory rights that cannot be excluded.
6. Contact
Refund and cancellation enquiries can be sent to minhazlimited1@outlook.com or by telephone on 07473942023.